VDBT mission and vision

Mission

Bring pet products to the market with a positive added value for Pets and Pet owners

Vision

Innovation

We monitor all global product developments in our field. As soon as a product fits in our philosophy we will leave no means behind to add this product to our range. Therefore we can proudly say that we are specialized in specialties.

Service

We love to work on a an open and friendly basis with our customers and suppliers. To us it is important that the end user of our products will be happy and satisfied. We see our suppliers as important partners and we like to do business on a friendly and gentle way.

We believe in the added value and quality of our products. Therefore we always work with a 100% warranty. There is a reason for our slogan: Service is a mindset, it is not a department.

Professional

Internally and externally we follow a professional approach. We improve our processes on a daily bases in order to have a smooth communication with our customers and suppliers.

Motivated

Management and employees are motivated to bring this mission to a success. Everything we do and communicate will contribute to our mission.

We are specialized in specialties

Our unique assortment is accessible and adds value to both brick-and-mortar and online stores.

Our entire team is trained to provide exceptional service, and we stand behind the quality of our products with hassle-free warranty coverage.